Términos de venta
These Terms and Conditions of Sale govern all purchases made through the website www.umiara.com, operated by:
Business Name: TETART Nadège
Trade Name: Umiara
Business Status: Sole Proprietorship (Micro-Enterprise)
Country of Registration: France
Email: support@umiara.com
By placing an order on this website, the customer agrees to these Terms and Conditions.
1. Purpose
These Terms govern the sale of physical and digital products offered on the website www.umiara.com.
2. Products
Products offered for sale are described as accurately as possible.
Umiara reserves the right to modify product assortments at any time.
Product images are for illustrative purposes only and may slightly differ from the delivered item.
3. Prices
All prices are displayed in the customer’s local currency where applicable.
Prices include applicable taxes when required by law but exclude potential customs duties or import taxes.
Umiara reserves the right to modify prices at any time. The price applied is the one displayed at checkout.
4. Orders
Any order placed on the website constitutes acceptance of these Terms.
Umiara reserves the right to cancel or refuse any order in case of suspected fraud or abnormal activity.
5. Payment
Payments are processed securely via approved payment providers such as Shopify Payments, Stripe or PayPal.
The order will only be processed after successful payment confirmation.
6. Shipping
Umiara offers free worldwide shipping.
Orders are processed within 1–3 business days.
Estimated delivery times vary between 5 and 15 business days depending on destination.
Delivery times are estimates and may be affected by external factors beyond Umiara’s control.
7. Customs Duties
International orders may be subject to customs duties or import taxes imposed by local authorities.
These fees remain the responsibility of the customer.
8. Right of Withdrawal & Returns
Customers may request a return within 14 days after receiving their order.
Returned products must be unused and in original condition.
Certain items may be non-returnable for hygiene or safety reasons.
Return shipping costs are the responsibility of the customer unless the product is defective.
Digital products are non-refundable once accessed or downloaded.
9. Refunds
Once the returned product has been received and inspected, refunds will be issued to the original payment method within 5–10 business days.
Shipping costs are non-refundable unless required by law.
10. Liability
Umiara shall not be held liable for delays caused by carriers, customs procedures, or force majeure events.
The customer is responsible for providing accurate shipping information.
11. Intellectual Property
All content on the website, including images, text, logos and branding, remains the exclusive property of Umiara.
Any reproduction without permission is prohibited.
12. Personal Data
Customer data is processed in accordance with applicable privacy regulations and is used solely for order processing and customer service purposes.
13. Governing Law
These Terms and Conditions are governed by French law.
In the event of a dispute, an amicable solution will be sought before any legal action.
14. Contact
For any questions regarding these Terms: